❓ Frequently Asked Questions
Answers to all your questions about 1xbt right here
From opening an account to bonuses, payments and security — find clear and straightforward answers to the most common questions from players in Bangladesh.
1xbt is a reliable online casino and sports betting platform for players in Bangladesh. The questions and answers below will help you with opening an account, deposits and withdrawals, using bonuses, learning about games and playing safely. Click on each section for detailed answers. If your question is not listed here, ask us directly on our 24/7 Bengali live chat support — we are always ready to help.
Account and Registration
You must be at least 21 years old to open an account at 1xbt. Provide your correct date of birth during registration. The platform is strictly prohibited for minors, and any false information will result in account termination.
No, only one account per person is allowed. If multiple accounts are found, they will be closed and the balance may be forfeited. Enjoy all of 1xbt's features with a single account.
A scanned copy of your National ID (NID) or passport may be required to confirm your identity. A utility bill or bank statement may be requested for address verification. Providing clear and accurate documents speeds up the verification process.
Click the 'Forgot password?' option on the login page and enter your registered email or phone number. A reset link will be sent to you. If you have trouble, get direct help in Bengali through 1xbt's 24/7 live chat support.
Deposits and Withdrawals
Deposits made to 1xbt via bKash are usually credited to your account within a few minutes. Enter the correct mobile number and amount to ensure instant processing. Contact live chat if there is any delay.
The minimum deposit at 1xbt is ৳200, which applies equally to all payment methods — bKash, Nagad, Rocket and bank transfer. You can easily start playing at 1xbt even with a small budget.
Yes, withdrawals are possible through Nagad as well as bKash, Rocket and bank transfer. The minimum withdrawal amount is ৳800 and funds typically arrive within 1 hour. Make sure your account is verified before withdrawing.
1xbt does not charge any deposit or withdrawal fees of its own. However, if your mobile banking provider or bank applies a service charge, that may be deducted according to their own policy.
Withdrawal requests at 1xbt are generally completed within 1 hour. The process is even faster for verified accounts. Contact live chat support if there is an unusual delay.
Games and How to Play
To bet on BPL matches at 1xbt, log in, go to the Cricket section and select your preferred match from the BPL series. Various betting markets are available including match winner, total runs and toss result. Review the odds carefully before placing a bet.
Yes, 1xbt offers live in-play betting. You can bet at real-time odds on cricket, football and other sports while a match is in progress. This feature makes the platform even more exciting.
Absolutely. 1xbt is fully mobile-friendly — all slots games can be played on both Android and iOS devices directly from Safari or Chrome browser. No separate app download is needed; you get the full experience right in the browser.
Live casino tables are operated in multiple languages. Many tables from Evolution Gaming and Ezugi feature dealers familiar to Bangladeshi players. Use the filter in the game lobby to find your preferred table.
RTP (Return to Player) is the theoretical rate at which a slot or casino game returns a percentage of total wagers as prizes over the long term. A higher RTP means theoretically more returns over time. However, every round is completely independent and no outcome is guaranteed.
Bonuses and Promotions
Open a new account at 1xbt and get a 150% bonus on your first deposit, up to ৳10,000. For example, depositing ৳1,000 adds a ৳1,500 bonus, bringing your total balance to ৳2,500. A 15x wagering requirement applies before the bonus can be withdrawn.
A wagering requirement means you must place a specified amount in bets before withdrawing a bonus. At 1xbt the wagering for the welcome bonus is 15x — meaning if you receive a ৳1,500 bonus you must place a total of ৳22,500 in bets. Meet this by betting on slots, casino games or sports.
1xbt's VIP program has four levels: Bronze, Silver, Gold and Platinum. You move up automatically through regular play. At the Platinum level you receive up to 0.8% cashback weekly.
The validity period for each 1xbt bonus is stated in the terms and conditions of that specific offer. If wagering is not completed in time, the bonus may expire. You can check active bonuses and remaining time from your account dashboard.
A deposit of ৳14,000 would calculate to ৳21,000 at 150%, but since the maximum bonus limit is ৳10,000 you will receive a ৳10,000 bonus and your total balance will be ৳24,000. Deposit ৳6,667 or more to get the maximum benefit.
Security and Responsible Gaming
Yes, 1xbt uses SSL encryption to keep all data secure. Financial transactions and personal data are fully protected. Game outcomes are powered by a Random Number Generator (RNG) to ensure fair play.
1xbt prioritises responsible gaming. Deposit limits, self-exclusion and session time controls are available. If you notice signs of gambling addiction, contact the live chat or support team immediately.
If you want to take a temporary or long-term break from the platform, contact the 1xbt support team via live chat. Your request will be processed promptly and your account will be restricted for the chosen period.
Yes, you can set your own daily, weekly or monthly deposit limits. This helps control overspending. Contact the support team to set or change a limit.
Yes, 1xbt's live chat support is available in Bengali 24 hours a day, 7 days a week. Chat directly in Bengali for any question or issue — you will receive fast and effective assistance.
Contact Us
If you did not find your answer here, the 1xbt support team is always by your side.
Live Chat Support
Get instant help in Bengali via 24/7 live chat. Our team is always ready for any question or issue.
Email Support
For detailed questions, email us at: [email protected] — we aim to respond as quickly as possible.
Still have questions? Contact support
Our Bengali support team is available 24/7 at your service — any question, any time.
For ages 21 and above. Gambling can be addictive — play responsibly.