1xbt Complete Terms and Conditions
Please read these terms and conditions carefully before using the 1xbt platform. This is a legally binding agreement between you and us.
Table of Contents
- 1. Introduction and Definitions
- 2. Eligibility and Registration
- 3. Account Management
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotional Offers
- 6. Betting and Gaming Rules
- 7. Code of Conduct and Prohibited Activities
- 8. Privacy and Data Protection
- 9. Limitation of Liability
- 10. Termination of Agreement
- 11. Responsible Gaming
- 12. Changes to Terms
Important Notice: Please read the following terms and conditions in full before using this platform. By registering or accessing the platform, you are agreeing to these terms. Applicable to users aged 21 and above only.
Introduction and Definitions
1.1 General Introduction
This terms and conditions document forms a legally binding agreement between 1xbt ("Platform", "we", "us") and you ("user", "member", "you"). By accessing, registering on, or using any service on the 1xbt platform, you are considered to have accepted all terms of this agreement.
1xbt is an online casino and sports betting platform that provides services for users in Bangladesh. Our platform includes casino games, live dealer, sports betting and various promotional offers.
1.2 Key Definitions
- "Account" — Your personal profile and information store registered on the platform.
- "Balance" — The total amount of funds held in your account.
- "Bonus Funds" — Money received from promotional offers that can be withdrawn after meeting specific conditions.
- "Wagering Requirement" — The number of times you must place bets before bonus funds can be withdrawn.
- "KYC" — Know Your Customer — the identity verification process.
- "Services" — All gaming, betting and financial transaction facilities available on the 1xbt platform.
Eligibility and Registration
2.1 Age and Eligibility Requirements
To use the 1xbt platform, you must meet the following conditions:
- You must be 21 years of age or older. Use of this platform by minors is strictly prohibited.
- You must register in your own name and for your own benefit — not on behalf of any other person.
- All information provided at the time of registration must be completely truthful, accurate and up to date.
- You are not prohibited from using 1xbt services by the laws of any country or region.
- You are not affiliated with any professional sports organization when placing bets on sports events involving that organization.
2.2 Registration Process
Each user may open only one account. Operating multiple accounts by the same person is prohibited and may result in account suspension or cancellation. At the time of registration, you must provide an active email address and a valid mobile number.
For identity verification (KYC), 1xbt may request government-issued identification, proof of address or other documents from you at any time. Failure to provide this information may result in restrictions on your account activity.
Account Management
3.1 Login Security
You are solely responsible for keeping your account password and login details confidential. You must not allow anyone else to use your account. If you suspect that unauthorized access to your account has occurred, contact us immediately via live chat.
1xbt will never ask for your password by email or chat.
3.2 Account Verification
Account verification may be mandatory before withdrawals. A copy of your National ID (NID), passport or driving license may be required for verification. A bank statement or utility bill is acceptable for address verification.
Withdrawals may be delayed until the verification process is complete.
3.3 Closing Your Account
You may voluntarily close your account at any time by contacting us. It is advisable to withdraw any outstanding balance before closing your account. Any remaining valid balance after account closure will be reviewed on a case-by-case basis.
Deposits and Withdrawals
4.1 Deposit Rules
Funds can currently be deposited on the 1xbt platform via bKash, Nagad, Rocket and bank transfer. The minimum deposit amount for each method is ৳200. Deposited funds are generally credited to your account promptly.
- Only use payment methods registered in your own name.
- Third-party payments will not be accepted and such deposits will be returned.
- Provide all details accurately at the time of deposit. 1xbt is not responsible for delays or losses caused by incorrect information.
- Attempting to make payments with fraudulent intent will be treated as a punishable offence.
4.2 Withdrawal Rules
The minimum withdrawal amount is ৳800. Approved withdrawals are generally processed within 1 hour.
You are required to use the same payment method for withdrawals as was used for the deposit. For example, if you deposited via bKash, you must withdraw to bKash.
- The specified wagering requirement must be met before withdrawing from bonus funds.
- Withdrawals may be delayed if KYC verification has not been completed.
- Additional verification may be required for suspicious transactions.
- If a withdrawal is declined, you will be informed along with the reason.
Bonuses and Promotional Offers
5.1 Welcome Bonus
New members will receive a 150% bonus on their first deposit, up to a maximum of ৳10,000. For example: deposit ৳1,000 and receive a ৳1,500 bonus, giving you a total of ৳2,500 to play with; deposit ৳14,000 and receive the maximum ৳10,000 bonus, giving you a total of ৳24,000.
To make this bonus withdrawable, a 15x wagering requirement must be met. This means you must place bets totalling 15 times the bonus amount.
5.2 General Bonus Terms
- Each promotional offer has its own terms. Read those specific terms before accepting an offer.
- A bonus may only be used once unless otherwise stated.
- Attempting to claim bonuses from multiple accounts may result in both accounts being cancelled.
- 1xbt reserves the right to modify or cancel the bonus program at any time.
- Bets placed with bonus funds may be restricted to certain games or categories.
- If misuse or fraud relating to promotional offers is suspected, the bonus may be forfeited.
5.3 VIP Program
The 1xbt VIP program has four tiers. Weekly cashback is available at each tier:
- Bronze: Up to 0.2% weekly cashback.
- Silver: Up to 0.4% weekly cashback.
- Gold: Up to 0.6% weekly cashback.
- Platinum: Up to 0.8% weekly cashback.
VIP tier advancement criteria are determined based on platform activity and contribution. 1xbt reserves the right to change VIP benefits.
Betting and Gaming Rules
6.1 General Betting Rules
Once confirmed, a bet cannot be cancelled or changed unless 1xbt approves it under special circumstances. 1xbt reserves the right to cancel bets placed on odds or amounts that were incorrectly offered due to a technical error.
- 1xbt's decision is final in determining the outcome of bets.
- Bets placed on events affected by match-fixing or other dishonest means may be cancelled.
- Any attempt to exploit software or system errors will result in winnings being forfeited.
- 1xbt is not responsible for situations arising from internet delays during live betting.
6.2 Casino Game Rules
Each casino game has its own rules which can be found in the game interface. If there is a problem with a game provider's software, the result of that game may be considered void. In live dealer games, the dealer's decision and the ruling of 1xbt management are final.
The outcome of gambling is uncertain. The possibility of losing always exists. Only bet an amount that, if lost, will not cause you financial hardship.
Code of Conduct and Prohibited Activities
7.1 Prohibited Activities
The following activities are strictly prohibited and involvement in any one of them will result in immediate account cancellation:
- Creating multiple accounts or operating another person's account.
- Using the platform for money laundering or illegal financial activity.
- Exploiting software bugs, errors or system vulnerabilities.
- Bonus abuse, artificial betting or collusion.
- Attempting hacking, phishing or other cyber attacks.
- Abusive or threatening behaviour toward other users or staff.
- Assisting minors in using the platform.
- Providing fake identification or false information.
Privacy and Data Protection
8.1 Data Collection and Use
1xbt collects your personal information solely for the purposes of providing services, identity verification, processing financial transactions and meeting legal obligations. We use SSL encryption and other security measures to keep your information secure.
Your personal information is not sold to third parties. However, information may be shared where required by law or at the request of authorities. For more details, please read our Privacy Policy.
8.2 Cookie Policy
1xbt uses cookies to improve your experience on the platform. By using the platform, you agree to the cookie policy. You can disable cookies in your browser settings, but this may limit some features of the platform.
Limitation of Liability
9.1 Service Guarantee
The 1xbt platform is provided on an "as is" basis. We make every effort to ensure uninterrupted service, however the service may be temporarily disrupted due to technical reasons, maintenance, or unforeseen circumstances.
- 1xbt is not responsible for any loss caused by internet connection disruptions.
- We cannot accept direct liability for software issues originating from third-party game providers.
- No compensation applies if the service is unavailable due to force majeure events (natural disasters, government orders, etc.).
Account Termination
10.1 Rights of 1xbt
1xbt may suspend or terminate any account without prior notice in the following circumstances:
- Violation of these terms and conditions.
- Suspicion of fraudulent activity.
- Suspicion of money laundering.
- Legal or regulatory reasons.
10.2 Actions Following Account Termination
In proven cases of fraud or rule violations, the balance may be forfeited. In other cases, the return of any valid balance will be reviewed.
To dispute a termination decision, you must contact the support team within 30 days.
Responsible Gaming
11.1 Aware Gaming
1xbt places the highest importance on responsible gaming. Gambling is a form of entertainment, but it can be addictive. We ask our members to keep the following in mind:
- Only bet an amount of money that you can afford to lose.
- Set a daily, weekly, or monthly budget and stick to it.
- Avoid placing extra bets to try to recover lost money.
- Do not play under stress or driven by emotion.
- Use the self-exclusion or limit-setting features if needed.
To learn more about responsible gaming, visit our Responsible Gaming page.
11.2 Protection of Minors
Use of this platform by anyone under the age of 21 is strictly prohibited. If you suspect that a minor is using this platform, please notify our support team immediately. We maintain a strict stance on this matter and take prompt action.
Changes to Terms
12.1 Right to Make Changes
1xbt reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, members will be notified by email or through a notice on the platform.
Continued use of the platform after any changes will be considered as your acceptance of the new terms and conditions. We therefore recommend checking this page regularly.
12.2 Contact
If you have any questions or concerns regarding these terms and conditions, please contact us:
- Live Chat: Available 24/7 in Bengali — contact us directly through the platform.
- Email: [email protected]
Our support team is available 24 hours a day, 7 days a week according to Bangladesh Standard Time (BST, UTC+6).