🛡 Responsible Gaming

1xbt Responsible Gaming — Keep the Fun, Keep Control

1xbt believes that entertainment should always be safe and in control. Follow our responsible gaming guidelines and stay well — for players aged 21 and above only.

21+ Minimum Age
24/7 Bengali Support
৳200 Minimum Deposit
1 Hour Withdrawal Time

Our Responsible Gaming Tools

To keep you safe on the 1xbt platform, we offer several practical tools and settings. Each tool helps you stay in control of your play.

Deposit Limit

Set a daily, weekly or monthly deposit limit. Once a limit is set it takes effect immediately. A cooling-off period applies if you want to increase it. The minimum deposit is ৳200 — use this feature to keep your budget in check.

Time-Out Break

Take a time-out from 24 hours up to 6 weeks. During a time-out no bets or deposits can be made on your account. Taking a break clears your head and makes playing enjoyable again.

Self-Exclusion

If you feel that gaming is getting out of control, request a self-exclusion. It is possible to close your account for a minimum of six months or permanently. Contact live chat.

Reality Check Reminder

You will receive pop-up notifications at set intervals letting you know how long you have been playing. These reminders keep you aware of your current situation.

Loss Limit

Set a maximum daily, weekly or monthly loss limit. Once the limit is reached, betting will stop automatically. This makes it easier to avoid financial difficulties.

Account and Betting History

View your complete history of deposits, withdrawals and bets at any time. Review your own spending with full transparency.

21+ Age Requirement

The minimum age to participate on 1xbt is 21 years. This is a legal and ethical requirement. An age verification process is carried out at registration and identity documents may be requested in any case where there is doubt.

There is no way for anyone under age to open an account or play on 1xbt. If family members believe a minor is using this platform, please notify us immediately via our 24/7 live chat. We will suspend that account right away.

Important: 1xbt services are available to those aged 21 and above only. Encouraging any minor to play is strictly prohibited.
21+

Age Verification Process

From Registration to Withdrawal

  • Providing date of birth at registration is mandatory
  • National ID card or passport verification before withdrawal
  • Suspicious accounts are suspended immediately
  • Immediate action on complaints from parents or guardians
  • Any funds belonging to a minor are returned in full

Warning Signs of Problem Gambling

It is important to recognise when gaming is shifting from entertainment to a problem. If any of the signs below appear in you or someone close to you, do not wait to seek help.

Mental and Behavioural Signs

  • A strong urge to bet more in order to recover losses
  • Repeatedly trying to stop playing but failing
  • Hiding gambling from family or friends
  • Neglecting work, studies or relationships
  • Feeling restless, depressed or uncomfortable

Financial Signs

  • Spending beyond your means
  • Taking out loans or borrowing money from others to gamble
  • Skipping bills or essential expenses to place bets
  • Thinking after a loss that "one win will make it all back"
  • Hiding financial difficulties and being dishonest about them

How to Set Limits

Using the responsible gaming tools on 1xbt is straightforward. Follow the steps below.

01

Log In

Log in to your 1xbt account and go to the profile section.

02

Responsible Gaming Settings

Click on the "Responsible Gaming" option.

03

Choose Your Limit

Select what you need — deposit limit, loss limit, time-out or self-exclusion.

04

Confirm

Save your chosen limit. Contact live chat if you need help.

1xbt Responsible Gaming Commitment

1xbt believes that online gaming is a form of entertainment, not a source of income. The core goal of our responsible gaming policy is to protect the physical, mental and financial wellbeing of every player. We actively work to prevent problem gambling.

Our trained support team is available in Bengali 24 hours a day, 7 days a week. If you feel that gaming is getting out of your control, let us know via live chat right away. We will help you without judgement and with complete confidentiality.

Using deposit limits on 1xbt is a smart choice. Take advantage of the minimum ৳200 deposit and stay within your budget. The minimum withdrawal amount is ৳800 and is usually processed within 1 hour. Do not let the convenience of fast payments tempt you into playing more than you planned — always play with a clear plan.

If family members feel that a loved one is spending too much time or money on online gaming, they can also contact our support directly. We treat family concerns with the highest level of importance.

Responsible gaming means setting a budget before you play, not chasing money you have lost, not placing large bets driven by emotion, and avoiding playing when you are tired or feeling low. Remember — come to 1xbt for enjoyment, not for problems.

Need Help? We Are Here

24/7 Live Chat Instant support in Bengali — available every day at all times
Email Support [email protected]
Self-Exclusion Request Contact us via live chat or email — action will be taken promptly
Confidentiality Assured All your information is kept completely private
Remember: Gambling addiction is a health issue. There is no shame in it. Asking for help is a sign of courage.

Enjoy 1xbt's Top Games Safely

Follow responsible gaming principles and enjoy cricket, slots and live casino on 1xbt today.

Visit 1xbt Casino Cricket Betting Play Slots Read FAQ

Responsible Gaming FAQs

Below are answers to the most frequently asked questions about responsible gaming.

Contact our 24/7 live chat or email [email protected] to request self-exclusion. Your account will be suspended promptly after your request. Self-exclusion is active for a minimum of six months and can also be made permanent if you wish. During this period you will not be able to place bets or make deposits.

Yes, a request to lower your deposit limit takes effect immediately. However, increasing a limit follows a cooling-off period, which can typically range from 24 hours to 7 days. This policy protects you from depositing more than you intended in the heat of the moment.

Yes, your account balance is fully protected during a time-out. A time-out only stops you from placing bets and making deposits — your funds remain untouched and you can withdraw or use them as normal once the break is over.

Family members can contact us directly at [email protected] or via live chat. Subject to the relevant information being provided, we can apply restrictions or suspend the account in question. We treat family concerns with the highest level of seriousness.

Yes, completely free. Deposit limits, loss limits, time-out, reality checks and self-exclusion — all of these responsible gaming tools are always available at no cost to every registered member of 1xbt.

No. The minimum age requirement at 1xbt is 21. Opening an account at 18 or 20 years old is not possible. If the age verification process reveals that someone is under 21, their account will be closed immediately and any deposited funds will be returned.

After your self-exclusion period ends, you may request to reactivate your account. However, we strongly advise that before returning, you make sure you are ready to play responsibly again. Our support team will guide you through this process.

Learn more & stay safe

Visit the pages below to learn more about 1xbt's policies and safety. Always stay safe and responsible while enjoying your entertainment.

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